Receive Root Cause Requests from your Custom Integration

Integration Overview

1. Create a Root Cause Report Incoming Webhook Integration in Zebrium.
2. Send a request for a Root Cause Report to Zebrium using the webhook created in step 1 and the required payload.

Integration Details

STEP 1: Create a Root Cause Report Incoming Webhook Integration in Zebrium.

1. From the User menu area in Zebrium, click on the Settings (hamburger) Menu.
2. Select Integrations.
3. Scroll to the Webhooks section and click on Incoming RCA.
4. Click on the Create a New Integration button.
5. Click on the General tab.
6. Enter an Integration Name for this integration.
7. Select the Deployment for the integration.
8. Select the Service Group(s) for the integration.
9. Click on the Receive Signals tab.
10. Click on the Enabled button.
11. Click the Save button.
12. Copy and save Your URL for use in STEP 2 when sending a request for a Root Cause Report to Zebrium.

STEP 2: Request a Root Cause Report from Zebrium

1. Send a POST request to the URL created in STEP 1 with the required payload (see below for payload details).

curl -X POST -H 'Content-type: application/json' --data '<REQUEST_JSON_PAYLOAD>' <URL_FROM_STEP_1>

Webhook Payload Format

• See Root Cause Report Incoming Webhook Payload for a detailed description of the webhook payload.