Dynatrace

• Automatically adds Root Cause Reports as Events in Dynatrace. This allows you to see details of root cause on any Dynatrace dashboard.
• Automatically adds Log count metrics in Dynatrace.
• Each Zebrium RC Report includes a summary, word cloud and a set of log events showing symptoms and root cause. Plus a link to the full report in the Zebrium UI.
• This means faster MTTR and less time manually hunting for root cause.

How it Works

Our recommended mode of operation for Observability Dashboard integrations is to use Zebrium’s Auto-Detect mode as an accurate mechanism for explaining the reason something went wrong. In this mode, you continue to use your existing rules, alerts and metrics as the primary source of problem detection. You can then review Zebrium RC Report findings directly in your Dynatrace Dashboards alongside other metrics to explain the reason behind problems you were alerted on.

Augment mode is useful when you have monitors defined in Dynatrace and you want a Root Cause Report automatically generated at the time of the alert. In this mode, Zebrium uses a Dynatrace webhook as a notification channel and will update your Dashboard with Root Cause Reports that coincide with the triggering monitor so they’re immediately visible to you as you work the issue.

The two modes of operation are independent. You can configure Auto-Detect and/or Augment modes depending on your operational use-case.

Auto-Detect (recommended): Send Root Cause Detections to your Dynatrace Dashboards

1. Zebrium continuously monitors all application logs and uses unsupervised machine learning to find anomalous log patterns that indicate a problem. These are automatically turned into Root Cause Reports highlighting details of any problems with over 95% accuracy.
2. Root Cause Report summaries are sent to Dynatrace using the events API and Root Cause details are visible on your Dynatrace Dashboards.
3. If you need to drill down further to look at correlated logs across your entire app, it’s just one click from your Dashboard.
4. Log metrics are also sent to Dynatrace via the metrics API for visualization on your Dynatrace Dashboards.

CLICK HERE To send Root Cause Detections to your Dynatrace Dashboards

Augment (advanced users): Receive Signals from Dynatrace Triggered Monitors

1. Any Dynatrace Monitor can trigger a webhook request for Root Cause Analysis from Zebrium.
2. Zebrium finds anomalous log patterns from your application that coincide with the event and creates a Root Cause Report.
3. Root Cause Report summaries are sent to Dynatrace using the events API and Root Cause details are visible on your Dynatrace Dashboards.
4. If you need to drill down further to look at correlated logs across your entire app, it’s just one click from your Dashboard.

CLICK HERE To receive Signals from Dynatrace Triggered Monitors