Augmenting New Relic with Root Cause Reports using Alert Policies

Integration Overview

1. Create an API Key in New Relic.
2. Create a New Relic Inbound Integration in Zebrium using the information from STEP 1.
3. Create a Webhook Notification Channel in New Relic using the information from STEP 2.
4. Add Webhook notifications to your Alert Policies in New Relic.
5. Add Zebrium Root Cause Reports to your New Relic Dashboard.

Integration Details

STEP 1: Create an API Key in New Relic

1. From the Settings pull-down, select API keys.
2. Click on Create a key.
3. Choose the appropriate Account and note the Account Number for use in STEP 3.
4. Select Ingest - License as the Key type.
5. Enter a Name for the API key and click Create a key.
6. Copy and save the Key for use in STEP 3.

STEP 2: Create a New Relic Inbound Integration in Zebrium

1. From the User menu area, click on the Settings (hamburger) Menu.
2. Select Inbound Integrations.
3. Click + Create Inbound Integration button.
4. Select New Relic as the Inbound Integration Type and click Create.
5. Enter a Name for the integration.
6. Select the Deployment for the integration.
7. Select the Service Group(s) for the integration.
8. Enter the Account Id selected in STEP 1 above.
9. Enter the API Key created in STEP 1 above.
10. Click the Create button.
11. Copy the Webhook that was just created and save for use in STEP 3.

STEP 3: Create a Webhook Notification Channel in New Relic

1. Click on the Alerts & AI tab.
2. From the Main Navigation panel, click on Channels.
3. Click on the + New notification channel button.
4. Select Webhook as the channel type.
5. Enter a Channel name for this Webhook.
6. Enter the Base URL generated by Zebrium in STEP 2.
7. Leave Basic Auth, Custom Headers, Use Custom Payload empty.
8. Click Create channel.

STEP 4: Add Webhook notifications to your Alert Policies in New Relic

1. Click on the Alerts & AI tab.
2. From the Main Navigation panel, click on Alert conditions (Policies).
3. Click on any Alert Policy you wish to trigger a Root Cause Report request.
4. Click on the Notification channels tab.
5. Click on Add notification channels.
6. Click on Webhook.
7. Select the Webhook notification channel created in STEP 3.

STEP 5: Add Zebrium Root Cause Reports to your New Relic Dashboard

NEED HELP GAVIN

• Need metric table like we have in Elastic doc
• Need basic instructions and screen shots for Event/Metrics, etc.

Support

If you need help with this integration, please contact Zebrium by sending email to support@zebrium.com.