Adding Zebrium Root Cause Reports to your New Relic Dashboards

Integration Overview

1. Create an API Key in New Relic.
2. Create a New Relic Integration in Zebrium using the information from step 1.
3. Add Zebrium Root Cause Report events and Log metrics to your New Relic Dashboard.

Integration Details

STEP 1: Create an API Key in New Relic

1. From the Settings pull-down, select API keys.
2. Click on Create a key.
3. Choose the appropriate Account and note the Account Id for use in STEP 2.
4. Select Ingest - License as the Key type.
5. Enter a Name for the API key and click Create a key.
6. Copy and save the Key for use in STEP 2.

STEP 2: Create a New Relic Outbound Integration in Zebrium

1. From the User menu area, click on the Settings (hamburger) Menu.
2. Select Integrations.
3. Scroll to the Observability Dashboards section and click on New Relic.
4. Click on the Create a New Integration button.
5. Click on the General tab.
6. Enter an Integration Name for this integration.
7. Select the Deployment for the integration.
8. Select the Service Group(s) for the integration.
9. Click on the Send Detections tab.
10. Click on the Enabled button.
11. Enter the Account Id from STEP 1 above.
12. Enter the API Key from STEP 1 above.
13. Click the Save button.

STEP 3: Add Zebrium Root Cause Report detections and Log metrics to your New Relic Dashboard(s)

We recommend adding a few charts to your existing New relic dashboards so that you can see details of Zebrium root cause reports alongside your other observability data.

The screen shot below shows a sample New Relic dashboard with the following Zebrium charts:

• A count of Zebrium Root Cause Report Detections
• A Zebrium Root Cause Finder chart with a green vertical bar wherever a detection occurs. This is useful when used on other dashboards as you can visually correlate what you are seeing in other data with what Zebrium has automatically detected.
• A chart showing log anomaly counts
• A chart containing a list of root cause report summaries

Sample New Relic Zebrium dashboard:

The following screen shots show the definitions for each of the charts above:

Count of Zebrium Root Cause Report Detections:

Root cause finder showing where detections occur:

Chart of log anomaly counts:

List of root cause report summaries:

Table of Important Metrics

Zebrium Detections Event Payload

Zebrium Detections are sent to New Relic as Custom Events with eventType of NrAiIncidentExternal

Here is a sample NrAiIncidentExternal payload for a Zebrium detection with descriptions of each field:

    {
      "aggregationTag.ze_deployment": "this is the deployment name",
      "aggregationTag.ze_first_occurrence": "set to true if this is the first occurrence of this type of incident",
      "aggregationTag.ze_inci_id": "00062722-5f20-0000-0000-5190000353ee",
      "aggregationTag.ze_service_group": "this is the zebrium service group name",
      "aggregationTag.ze_significance": "significance of the detection: low, medium or high",
      "deepLinkUrl": "this is the URL in the Zebrium UI for this root cause report",
      "description": "this is usually the NLP summary for the root cause report",
      "entityName": "zebrium_detections",
      "source": "zebrium_detections",
      "state": "trigger",
      "timestamp": 1651647986000,
      "title": "Zebrium Detected Root Cause Report",
      "version": 1
    }

Support

If you need help with this integration, please contact Zebrium by emailing support@zebrium.com.