Receive Signals from PagerDuty

Integration Overview

1. Configure API Access for Zebrium in PagerDuty
2. Create an PagerDuty Integration in Zebrium to Receive Signals from PagerDuty
3. Add the Zebrium Webhook to PagerDuty

Integration Details

STEP 1: Configure API Access for Zebrium in PagerDuty

1. From the Integrations menu, select API Access.
2. Click the Create New API Key button.
3. Enter a description (e.g. Zebrium Incident Detection).
4. Ensure the Read-only API Key option is NOT selected.
5. Click the Create Key button.
6. Copy the API Key and save for later use when configuring Zebrium. It will not be visible in PagerDuty again.

STEP 2: Create an PagerDuty Integration in Zebrium to Receive Signals from PagerDuty

1. From the User menu area in Zebrium, click on the Settings (hamburger) Menu.
2. Select Integrations.
3. Scroll to the Incident Management section and click on PagerDuty.
4. Click on the Create a New Integration button.
5. Click on the General tab.
6. Enter an Integration Name for this integration.
7. Select the Deployment for the integration.
8. Select the Service Group(s) for the integration.
9. Click on the Receive Signals tab.
10. Click on the Enabled button.
11. Enter the API Key created in STEP 1 above.
12. Click the Save button.
13. Copy the Webhook URL and save for use in STEP 3 and click OK.

STEP 3: Add the Zebrium Webhook to PagerDuty

1. From the Integrations menu, select Generic Webhooks (v3).
2. Click the + Add New Webhook button.
3. In the WEBHOOK URL area, paste the Zebrium Webhook URL that was copied in STEP 2 when Configuring Access for PagerDuty In Zebrium.
4. In the SCOPE TYPE pull-down, select Service
5. In the SCOPE pull-down, select the desired service you want to add the Zebrium webhook to.
6. Enter a DESCRIPTION (e.g. Zebrium Signal).
7. In the EVENT SUBSCRIPTION check-box list, select incident.triggered ONLY (clear all other checkboxes)
8. Click the Add Webhook button.

How to Uninstall

In PagerDuty

Disable API Access

1. From the Integrations menu, select API Access.
2. Click Disable or Remove on the desired API Access Key.
3. Click the Save button after confirming you wish to proceed.

Delete Zebrium Integration

1. From the User menu area in Zebrium, click on the Settings (hamburger) Menu.
2. Select Integrations.
3. Scroll to the Incident Management section and click on PagerDuty.
4. Click the Red X on the desired Zebrium integration.
5. Click the OK button after confirming you wish to proceed.

Support

If you need help with this integration, please contact Zebrium by sending email to support@zebrium.com