Send Root Cause Detections to PagerDuty as Events

Automatically sends Root Cause Reports to PagerDuty when a Zebrium Incident is auto-detected so that the appropriate team is notified.

Integration Overview

1. Create (or select an existing) Event Orchestration or Event Rule to obtain an Integration Key.
2. Create a PagerDuty Integration in Zebrium to Send Root Cause Detections to PagerDuty as Events.

Integration Details

STEP 1: Create Integration Key in PagerDuty

1. Navigate to an existing or create a new Event Orchestration or Event Rule under the Automation menu item.
2. Under Integrations associated with the Event Orchestration/Rule copy the appropriate Integration Key for use in STEP 2, below.

STEP 2: Create an PagerDuty Integration in Zebrium

1. In the Zebrium user interface, go to the Integrations & Collectors page (Settings () > Integrations & Collectors).
2. In the Incident Management section, click the PagerDuty button.
3. Click Create a New Integration button. The Create PagerDuty Incident Management dialog appears.
4. On the General tab, enter an Integration Name for this integration.
5. In the Deployment drop-down, select a deployment for the integration.
6. In the Service Group(s) drop-down, select a service group for the integration.
7. On the Send Detections tab, click Enabled.
8. Enter the PagerDuty Integration Key that you created in STEP 1, above.
9. You can choose to send notifications the first time the AI/ML engine detects a new type of proactive Root Cause report. We recommend setting the Send on 1st occurrence toggle to Yes for proactive notification of potential new problems. If you want to be notified on subsequent occurrences, do this from the relevant Root Cause report.
10. Click Save.

Support

If you need help with this integration, please contact Zebrium by sending email to support@zebrium.com