Send Root Cause Detections to OpsRamp as Incidents

• Automatically sends an Root Cause Reports to OpsRamp when a Zebrium Incident is auto-detected so that the appropriate team is notified.

Integration Overview

1. Add the Zebrium Integration to OpsRamp
2. Create an OpsRamp Integration in Zebrium to Send Root Cause Detections to OpsRamp as Incidents

Integration Details

STEP 1: Add the Zebrium Integration to OpsRamp

1. Click on the Setup tab and then select Integrations/Integrations from the main navigation panel.
2. Click on Other under the Available Integrations section.
3. Click on Custom Integration.
4. Enter a Name and Description for this integration.
5. Set Category to Custom.
6. Enter a Logo if desired.
7. Click Install
8. Set Authentication Type to OAUTH2.
9. Set Role to Client Administrator.
10. Click Save.
11. Copy the Tenant Id and save for later use when configuring the Zebrium Outbound Integration
12. Copy the Key and save for later use when configuring the Zebrium Outbound Integration
13. Copy the One Time Secret and save for later use when configuring the Zebrium Outbound Integration
14. Copy the Access Token URL portion (from https thru token) and save for later use when configuring the Zebrium Outbound Integration
15. Copy the Incident Create URL portion (from https thru incidents) and save for later use when configuring the Zebrium Outbound Integration

STEP 2: Create an OpsRamp Integration in Zebrium to Send Root Cause Detections to OpsRamp as Incidents

1. From the User menu area in Zebrium, click on the Settings (hamburger) Menu.
2. Select Integrations.
3. Scroll to the Incident Management section and click on OpsRamp.
4. Click on the Create a New Integration button.
5. Click on the General tab.
6. Enter an Integration Name for this integration.
7. Select the Deployment for the integration.
8. Select the Service Group(s) for the integration.
9. Click on the Send Detections tab.
10. Click on the Enabled button.
11. Enter the Access Token URL that was saved from STEP 1.
12. Enter the Incident Create URL that was saved from STEP 1.
13. Enter the Tenant Id that was saved from STEP 1.
14. Enter the API Key that was saved from STEP 1.
15. Enter the API Secret that was saved from STEP 1.
16. Click the Save button.

Support

If you need help with this integration, please contact Zebrium by sending email to support@zebrium.com